Night Auditor & Overnight Guest Experience Lead

Vista Host Inc.

West Yellowstone (MT)

On-site

USD 25,000 - 36,000

Full time

9 days ago

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Benefits offered by this job

Competitive hourly pay
Employee housing may be available
Travel discounts at Hilton and Vista •
Vacation / Sick / Holiday Pay
Health, Vision, and Dental Insurance
401(k) Retirement Plan

Job summary

Starlite Yellowstone is seeking a Night Auditor to oversee overnight front desk operations at our Hilton Tapestry Collection property near Yellowstone. The role includes revenue reconciliation, payment verification, and nightly audit procedures to ensure accuracy and financial integrity.

As the primary overnight representative of hotel management, you will address guest needs, monitor security, and ensure smooth shift transitions while upholding Hilton brand standards and Vista Host procedures.

Qualifications

  • Front desk or night audit experience preferred.
  • Strong math and attention to financial detail.
  • Ability to reconcile transactions and maintain accurate records.
  • Proficiency with computers and hotel systems (PMS).

Responsibilities

  • Perform nightly audit procedures and reconcile hotel revenue and payments.
  • Review guest folios, room charges, taxes, corrections for accuracy.
  • Reconcile credit card transactions and cash deposits per controls.
  • Investigate discrepancies and escalate when needed.
  • Complete daily rollover and ensure timely processing in PMS.
  • Prepare daily financial reports and audit documentation.
  • Document refunds, adjustments, and guest compensation with proper approval.
  • Maintain guest account balances and collect outstanding amounts.
  • Provide overnight guest service, including check-ins/outs and reservations.
  • Act as overnight Manager on Duty within authority.
  • Monitor security and guest safety and respond to emergencies.
  • Coordinate with Housekeeping/Engineering to address needs.
  • Maintain front desk lobby and guest areas in professional condition.
  • Ensure compliance with Hilton standards and company policies.

Skills

Night audit experience
Financial accuracy
Cash handling
English communication
Computer proficiency
PMS familiarity

Tools

Hilton systems (PEP/Honors)
Hotel PMS systems

Job description

Starlite Yellowstone is seeking a Night Auditor to oversee overnight front desk operations at our Hilton Tapestry Collection property near Yellowstone. The role includes revenue reconciliation, payment verification, and nightly audit procedures to ensure accuracy and financial integrity.

As the primary overnight representative of hotel management, you will address guest needs, monitor security, and ensure smooth shift transitions while upholding Hilton brand standards and Vista Host procedures.

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