NICU Unit Coordinator - Patient Flow & Admin (Weekend)

The General Hospital Corporation; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Support Specialist to assist clinicians and staff in an inpatient unit. The role focuses on organizing priorities, protecting patient information, and coordinating patient flow with nursing and other departments.

Weekend availability is required. Responsibilities include clerical duties, friendly patient interactions, EMR data entry for admissions/discharges/transfers, and coordinating with ancillary services.

Qualifications

• High School Diploma or Equivalent required; Associate's Degree in a related field preferred.
• Experience in administrative support 1–2 years.
• Certified Health Unit Coordinator - NAHUC preferred.
• Proficiency with MS Office and standard office equipment.
• Ability to proofread and edit written documents; strong communication skills.

Responsibilities

• Provide clerical support to unit or floor administration.
• Greet patients and visitors professionally in person and via phone/e-mail.
• Manage information at central nursing station and unit.
• Schedule consultations, tests, procedures, and patient transport.
• Enter admissions, discharges, transfers into EMR accurately and timely.
• Coordinate with ancillary departments to obtain equipment, services and supplies.
• May assist manager with payroll duties or scheduling; duties vary by department.

Skills

MS Office

Time management

Communication

Record keeping

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree Related Field

NAHUC Certification preferred

Job description

Mass General Brigham is seeking an Administrative Support Specialist to assist clinicians and staff in an inpatient unit. The role focuses on organizing priorities, protecting patient information, and coordinating patient flow with nursing and other departments.

Weekend availability is required. Responsibilities include clerical duties, friendly patient interactions, EMR data entry for admissions/discharges/transfers, and coordinating with ancillary services.