ICU Health Unit Coordinator — Patient Flow & Admin

1810 Wentworth-Douglass Hospital; Dover (NH); On-site; USD 25,000 - 43,000; Part time

Job summary

Mass General Brigham is seeking an Administrative Support Specialist to assist unit-based clinicians and staff on an inpatient floor. You will greet patients, coordinate admissions and transfers, and enter information into the electronic medical record.

This per diem role requires 1-2 years of administrative experience, proficiency in MS Office, and strong communication. Duties may vary by department and involve payroll or scheduling support as needed.

Qualifications

• Administrative support experience 1-2 years required.
• Proficiency with MS Office and office equipment.
• Ability to maintain patient confidentiality and effective communication.
• Familiarity with medical terminology.

Responsibilities

• Performs clerical and administrative duties to support the general operations of the floor or unit.
• Greets and assists patients, families, visitors, and coworkers professionally.
• Manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transportation.
• Enters admissions, discharges, and transfers into the EMR to facilitate patient throughput.
• Coordinates with ancillary services to obtain equipment, services, and supplies; tracks status.
• May assist the manager with payroll, staff scheduling, or supervision of unit secretaries.
• Duties may vary by department.

Skills

Office procedures

Communication skills

Time management

Attention to detail

Education

High School Diploma or GED

Associate's Degree (related field)

NAHUC certification

Tools

MS Office

Job description

Mass General Brigham is seeking an Administrative Support Specialist to assist unit-based clinicians and staff on an inpatient floor. You will greet patients, coordinate admissions and transfers, and enter information into the electronic medical record.

This per diem role requires 1-2 years of administrative experience, proficiency in MS Office, and strong communication. Duties may vary by department and involve payroll or scheduling support as needed.