NICU Administrative Coordinator: Patient Flow & Scheduling

Mass General Brigham

Boston (MA)

On-site

USD 26,000 - 37,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Mass General Brigham is seeking an administrative support specialist to assist inpatient units and hospital-wide clinicians. You will liaise with patients, families, and staff, organize information, and help coordinate admissions, discharges, and transfers.

Strong MS Office skills and discretion with confidential data are essential. The role requires weekend availability and experience in a hospital or clinical setting, with duties that adapt to department needs while ensuring smooth patient

Qualifications

High School Diploma or equivalent required; associate degree preferred or related field.
Certification as Health Unit Coordinator is preferred.
Administrative support experience 1–2 years required.
Proficiency with office procedures and MS Office; strong proofreading and communication skills.
Weekend availability is required.

Responsibilities

Performs clerical duties to assist in general administration of the floor or unit.
Greets patients, families and coworkers professionally in person and via phone.
Manages information at central nursing station and unit level.
Schedules consultations, tests, and patient transport to other departments.
Records admissions, discharges and transfers in the EMR accurately and timely.
May assist with payroll duties or scheduling; duties may vary by department.