Patient Care Flow Coordinator

Mass General Brigham; Tower (MI); On-site; USD 25,000 - 36,000; Full time

Job summary

Mass General Brigham seeks a patient-focused Unit Clerk to provide administrative support on an inpatient unit. You will coordinate patient flow, admissions and transfers, and liaise with clinicians and staff to ensure smooth operations.

Responsibilities include greeting patients, managing information at the nursing station, and entering accurate EMR data. Proficiency in MS Office and medical terminology is required for this role.

Qualifications

• High School Diploma or equivalent required; associate degree preferred.
• NAHUC certification preferred.
• Proficiency with MS Office and medical terminology.

Responsibilities

• Assist in general administration of the floor or unit.
• Greet patients and visitors professionally.
• Manage information at the nursing station and unit.
• Schedule consultations, tests, and patient transport.
• Enter admissions, discharges and transfers into EMR accurately.
• Coordinate with ancillary services for equipment and supplies.
• May assist payroll duties or staff scheduling.

Skills

Administrative support

Time management

Communication skills

Interpersonal skills

Phone system proficiency

Proofreading

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study preferred

Certified Health Unit Coordinator - NAHUC preferred

Tools

MS Office

Job description

Mass General Brigham seeks a patient-focused Unit Clerk to provide administrative support on an inpatient unit. You will coordinate patient flow, admissions and transfers, and liaise with clinicians and staff to ensure smooth operations.

Responsibilities include greeting patients, managing information at the nursing station, and entering accurate EMR data. Proficiency in MS Office and medical terminology is required for this role.