New Patient Concierge - Fertility Care & Scheduling

CCRM Fertility; Edina (MN); In loco; USD 29.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO & Holidays

Medical/Dental/Vision

Benefits starting first day

401(k) match

Life Insurance

EAP

Short-Term Disability

FSAs including Dependent Care & Commut

HSA

Paid Family Leave

Supplemental Options

Professional Development

Bonus Potential

OT & Holiday Pay

Descrizione del lavoro

CCRM Fertility in Edina, MN is seeking a New Patient Consultant to be the first point of contact for potential patients. You will assist with initiating care, explain options, and help transition to clinical services.

In this full-time role in the Patient Call Center, you will register patients in the EMR, coordinate with physicians and staff, and support scheduling, consent forms, and information flow.

Competenze

• High School Diploma or GED required.
• 1+ year experience in large-volume inbound call center preferred.
• 1+ year experience in healthcare field preferred.

Mansioni

• Assist new patients in initiating their fertility journey and options.
• Serve as liaison between patients and providers to share information.
• Register patients into the EMR system and ensure data accuracy.
• Send consent forms via DocuSign to patients and partners.
• Answer incoming calls to schedule new patient appointments.
• Coordinate with physicians and staff to address questions.

Conoscenze

Call center experience

Healthcare experience

Communication skills

Formazione

High School Diploma or GED

Strumenti

EMR system

DocuSign

HIPAA knowledge

Descrizione del lavoro

CCRM Fertility in Edina, MN is seeking a New Patient Consultant to be the first point of contact for potential patients. You will assist with initiating care, explain options, and help transition to clinical services.

In this full-time role in the Patient Call Center, you will register patients in the EMR, coordinate with physicians and staff, and support scheduling, consent forms, and information flow.