Fertility Care Financial Counselor

CCRM Fertility; Edina (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO & holidays

Medical, Dental & Vision Insurance

401(k) Plan with Company Match

Life Insurance

Employee Assistance Program

Short-Term Disability

Flexible spending (FSA)

Health Savings Account

Paid Family Medical Leave

Professional Development

Bonus Potential

Over-time Pay

Holiday Differential Pay

Weekend Differential Pay

Job summary

CCRM Fertility in Minnesota is hiring a Patient Financial Counselor for a brand-new clinic. The role focuses on managing the financial aspects of patient care, ensuring accurate billing, and guiding patients through insurance processes.

This is part of a growing team where your contributions directly impact patient experience. The position requires a High School Diploma or GED and at least 1 year of medical billing experience; experience in reproductive medicine or Athena is a plus.

Qualifications

• High School Diploma or GED required.
• 1+ year medical billing experience preferred.
• Previous experience in reproductive medicine or Women’s health preferred.
• Prior experience with Athena preferred.
• Ability to work weekends, evenings, and holidays, on a rotating basis.

Responsibilities

• Insurance verifications for all patients before the New Patient appointment and treatment cycle.
• Verify insurance benefits entered in the practice management system and track changes during care.
• Collect payments from patients prior to the scheduled service.
• Ensure valid insurance information is available in the patient’s chart.
• Serve as the patient’s primary point of contact for financial matters and ensure the patient knows the guidelines and policies.
• Address insurance coverage discrepancies with the patient and assist with the insurance process.
• Identify and perform pre-certification(s) required by the patient’s insurance for listed services.
• Determine and communicate patient financial responsibility before procedures and obtain written pre-authorization.
• Identify ART-eligible patients, provide ART Financial Consult, and obtain payments prior to care.
• Serve as a resource to Care Teams regarding insurance coverage limitations.
• Other duties assigned.

Skills

Medical billing

Customer service

Education

High School Diploma or GED

Tools

Athena

Job description

CCRM Fertility in Minnesota is hiring a Patient Financial Counselor for a brand-new clinic. The role focuses on managing the financial aspects of patient care, ensuring accurate billing, and guiding patients through insurance processes.

This is part of a growing team where your contributions directly impact patient experience. The position requires a High School Diploma or GED and at least 1 year of medical billing experience; experience in reproductive medicine or Athena is a plus.