Patient Access Coordinator | Welcoming Front Desk Expert

Ccrm-Fertility; Chicago (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Generous PTO & holidays

Medical, Dental, Vision Insurance

401(k) with company match

Life Insurance

Job summary

CCRM Fertility is seeking a Patient Access Coordinator to join our Chicago Care Center. You will greet patients, register them, collect insurance information, and handle front-desk operations to ensure a smooth entry into care.

Prior administrative experience is required, and familiarity with fertility settings is a plus. Day-to-day responsibilities include answering calls, managing appointments, processing payments, and safeguarding patient records.

Qualifications

• High School Diploma or GED required.
• 1+ year administrative experience required.
• Previous experience in reproductive medicine or women's health preferred.
• Athena experience preferred.

Responsibilities

• Greet and register patients at the front desk.
• Answer phones and collect patient information and insurance details.
• Process co-pays and pre-payments; manage past due balances.
• Schedule or reschedule appointments and communicate changes.
• Maintain confidentiality and handle medical records with care.

Skills

Administrative support

Customer service

Education

High School Diploma or GED

Tools

Athena system

Job description

CCRM Fertility is seeking a Patient Access Coordinator to join our Chicago Care Center. You will greet patients, register them, collect insurance information, and handle front-desk operations to ensure a smooth entry into care.

Prior administrative experience is required, and familiarity with fertility settings is a plus. Day-to-day responsibilities include answering calls, managing appointments, processing payments, and safeguarding patient records.