New Patient Care Coordinator & Scheduler

Concord Hospital; Concord (NH); On-site; USD 42,000 - 55,000; Full time

Job summary

Concord Hospital in New Hampshire seeks a Patient Care Coordinator to support new patient registration, scheduling, chart preload and coordination of welcoming responsibilities. The role requires excellent customer service, strong problem solving and independent workflow management.

You will work under supervision to ensure accurate medical information and timely access to care, liaising with HIMS and providers to promote a patient-centered medical home.

Qualifications

• High School diploma or GED required; annual registration competency exam required.
• Demonstrated customer service ability; interaction with public, staff and patients preferred.

Responsibilities

• Greet and service all new patient calls seeking a provider and establishing care.
• Preloads and coordinates medical records in the new chart, liaising with HIMS.
• Coordinate scheduling with providers to promote patient-centered care.
• Work independently to develop workflows and manage workload.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High School diploma or GED

Tools

EMR software

Registration software

Microsoft Office

Job description

Concord Hospital in New Hampshire seeks a Patient Care Coordinator to support new patient registration, scheduling, chart preload and coordination of welcoming responsibilities. The role requires excellent customer service, strong problem solving and independent workflow management.

You will work under supervision to ensure accurate medical information and timely access to care, liaising with HIMS and providers to promote a patient-centered medical home.