Patient Care Concierge & Scheduler

Concord Hospital Health System; Laconia (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in New Hampshire is looking for a Patient Care Coordinator who will manage patient registration, facilitate care coordination, and deliver compassionate customer service. Responsibilities include greeting patients, scheduling appointments, and verifying insurance information. Candidates should have a high school diploma and demonstrate strong customer service skills. The role involves both independent and team projects in a dynamic medical environment.

Qualifications

• Demonstrated customer service ability to interact with the public, staff and patients preferred.
• Proven customer service experience required.
• Knowledge of medical office operations preferred.

Responsibilities

• Greets and arrives patients and secures signatures for documentation.
• Obtains and verifies insurance and demographic information.
• Facilitates patient care between primary, specialty, and ancillary services.
• Schedules, confirms or reschedules patient appointments.

Skills

Customer service

Medical terminology

Scheduling

Education

High School degree or GED equivalency

Job description

A healthcare provider in New Hampshire is looking for a Patient Care Coordinator who will manage patient registration, facilitate care coordination, and deliver compassionate customer service. Responsibilities include greeting patients, scheduling appointments, and verifying insurance information. Candidates should have a high school diploma and demonstrate strong customer service skills. The role involves both independent and team projects in a dynamic medical environment.