New Member Sales & Front Desk Concierge

Planet Fitness; Saint Paul (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

Dollars for Scholars Program

Employee Appreciation Program

Advancement Opportunities

Job summary

Planet Fitness is seeking a Customer Service Representative to drive new member sales and create a positive member experience through superior customer service for members, prospective members, and guests.

You will greet potential members, manage front desk tasks, assist with sign-ups and check-ins, answer questions, and help resolve member service issues while maintaining a clean, welcoming club environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks: answer calls, take info calls and tours, assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and update accounts.
• Facilitate member services issues and forward to Club Manager/Training/Team Lead as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Honesty

Strong customer service

Basic computer proficiency

Job description

Planet Fitness is seeking a Customer Service Representative to drive new member sales and create a positive member experience through superior customer service for members, prospective members, and guests.

You will greet potential members, manage front desk tasks, assist with sign-ups and check-ins, answer questions, and help resolve member service issues while maintaining a clean, welcoming club environment.