Member Experience & Front Desk Sales Specialist

Planet Fitness; West Saint Paul (MN); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Health, Dental and Vision Insurance

Short Term Disability Insurance

Pet Insurance

Resumo da oferta

Planet Fitness is seeking a Customer Service Representative to help create a welcoming, upbeat environment for members and guests in our club. You will drive new member sign-ups and ensure a high level of service at the front desk, tours, and information calls.

You will greet members, assist with sign-ups, check-ins, updates, and cancellations while maintaining the club’s cleanliness and a positive experience for every guest.

Qualificações

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilidades

• Greet and meet potential members to provide a great customer experience.
• Handle front desk tasks: answer calls, take info calls and tours, assist with sign-ups and updates.
• Assist with member check-ins, cancellations, BCM amenity usage, and updating member accounts.
• Facilitate member services issues and forward to management when needed.
• Help maintain cleanliness of the club.

Conhecimentos

Customer service

Computer proficiency

Descrição da oferta de emprego

Planet Fitness is seeking a Customer Service Representative to help create a welcoming, upbeat environment for members and guests in our club. You will drive new member sign-ups and ensure a high level of service at the front desk, tours, and information calls.

You will greet members, assist with sign-ups, check-ins, updates, and cancellations while maintaining the club’s cleanliness and a positive experience for every guest.