Neurosurgery Spine Practice Assistant II - Scheduling & Admin

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b) retirement plan

Tuition reimbursement

MBTA pass discount

Job summary

The Brigham and Women's Hospital, Inc. is seeking an experienced administrative assistant to support a busy physician practice. You will schedule patient visits, greet and assist patients, answer calls, and manage billing and EPIC documents.

Strong organizational skills and 2–3 years of office experience are required, with a focus on accurate record keeping and professional communication with patients and staff. Onsite role with regular daytime hours.

Qualifications

• High School Diploma or equivalent required.
• Office experience 2–3 years preferred.
• Proficiency with Office Suite and phone systems.
• Strong written communication and clear in-person interaction.
• Excellent time management and organization abilities.

Responsibilities

• Schedule patient visits and manage appointment records.
• Greet patients and assist with check-in/check-out.
• Answer phones and handle routine inquiries and messages.
• File materials in patient folders and print schedules.
• Process billing forms and scan documents to EPIC records.
• Act as EPIC Super User for scheduling, registration, and billing.

Skills

Office suite proficiency

Time management

Communication skills

Multitasking

Customer service

Education

High School Diploma or Equivalent

Tools

EPIC scheduling system

Microsoft Office

Job description

The Brigham and Women's Hospital, Inc. is seeking an experienced administrative assistant to support a busy physician practice. You will schedule patient visits, greet and assist patients, answer calls, and manage billing and EPIC documents.

Strong organizational skills and 2–3 years of office experience are required, with a focus on accurate record keeping and professional communication with patients and staff. Onsite role with regular daytime hours.