Onsite Neurosurgery Practice Coordinator II | EPIC Expert

Brigham and Women's Hospital; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Discounted MBTA pass

Medical, Dental, Vision

Job summary

Brigham and Women's Hospital in Boston is seeking an administrative professional to support a physician practice through scheduling, check-in/out, and clerical tasks.

You will greet patients, handle calls, process forms and billing, and assist with EPIC scheduling and registration. A High School diploma and 2–3 years office experience are required; you will work onsite Monday through Friday.

Qualifications

• Proficiency with Office Suite and standard office procedures (filing, copying, scanning, printing, faxing).
• Ability to use phone system and handle non-routine calls.
• Strong written communication and clear verbal communication.
• Understanding of basic office documentation and effective message taking.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/EPIC.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as an EPIC "Super User" for scheduling, registration and billing systems (EPIC training is provided).
• Provide assistance and training to others in these areas.

Skills

Office Suite

Phone handling

Time management

Written communication

Multitasking

Education

High School Diploma or Equivalent

Job description

Brigham and Women's Hospital in Boston is seeking an administrative professional to support a physician practice through scheduling, check-in/out, and clerical tasks.

You will greet patients, handle calls, process forms and billing, and assist with EPIC scheduling and registration. A High School diploma and 2–3 years office experience are required; you will work onsite Monday through Friday.