Neurosurgery Administrative Assistant III – Impact & Coordination

Beth Israel Deaconess Medical Center, Inc.; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Beth Israel Deaconess Medical Center, Inc. is seeking an Administrative Support Specialist in the Neurosurgery Department in Boston, MA.

The role focuses on assisting physicians with clinical, academic, research, and leadership activities, including scheduling, patient coordination, and records management. Responsibilities include handling calls, greeting patients and staff, arranging referrals, updating demographics, preparing records, and supporting prescription renewals in the Web OMR system.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Answers and screens telephone calls.
• Takes accurate messages or directs call to appropriate person.
• Greets and directs patients, families, visitors and staff.
• Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority.
• Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments.
• Schedules patient appointments utilizing scheduling tools and resources.
• Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed.
• Obtains patient information and materials as needed from referral sources.
• Prepares patient records for clinical activities and maintains patient records for physicians.
• Acts as liaison with other departments and external customers in a calm and supportive manner.
• Handles confidential information appropriately and explains policies and procedures when necessary.
• Maintains physician's administrative and clinical calendars.
• Types correspondence, manuscripts and documents that may require complex formatting.
• Composes routine correspondence.
• Transcribes letters and patient notes as needed for physicians and/or facilitates notes and letters in CCC system.
• Composes routine correspondence.
• Prepares and distributes materials for meetings and committees.
• Actively assists and supports licensed practitioners by queuing prescriptions for renewal and performing the initial review of medication listings for accuracy in the electronic medical record (Web OMR).

Skills

Written communications

Oral communications

Teamwork

Customer service

Attention to detail

Education

Associate's degree

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Deaconess Medical Center, Inc. is seeking an Administrative Support Specialist in the Neurosurgery Department in Boston, MA.

The role focuses on assisting physicians with clinical, academic, research, and leadership activities, including scheduling, patient coordination, and records management. Responsibilities include handling calls, greeting patients and staff, arranging referrals, updating demographics, preparing records, and supporting prescription renewals in the Web OMR system.