Surgical Admin Assistant: OR Scheduling & Care Support

Beth Israel Deaconess Medical Center, Inc.; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. is seeking an Administrative Assistant III to support two Head and Neck surgeons and collaborate with Dana Farber staff on an all-on-site basis.

The position requires 3–5 years of related experience, strong MS Office skills, and excellent communication. Workdays are Monday to Friday, 8:30am–5pm, in Boston, MA. The role emphasizes patient scheduling, record management and interdepartmental coordination.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems including web-based applications and Microsoft Office.

Responsibilities

• Answers and screens telephone calls; takes accurate messages or directs calls to the appropriate person.
• Greets and directs patients, families, visitors and staff.
• Responds to requests in a timely manner and provides clear information within scope of knowledge and authority.
• Schedules patient appointments and OR cases; updates patient demographics and insurance information and obtains specialist referrals.
• Coordinates ancillary appointments and procedures with hospital staff as needed.
• Prepares and maintains patient records; acts as liaison with other departments and external customers.
• Maintains physician's administrative and clinical calendars.

Skills

Calendar management

Communication

Customer service

Team collaboration

Professionalism

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Beth Israel Deaconess Medical Center, Inc. is seeking an Administrative Assistant III to support two Head and Neck surgeons and collaborate with Dana Farber staff on an all-on-site basis.

The position requires 3–5 years of related experience, strong MS Office skills, and excellent communication. Workdays are Monday to Friday, 8:30am–5pm, in Boston, MA. The role emphasizes patient scheduling, record management and interdepartmental coordination.