Surgical Admin Assistant II – Hybrid Scheduling & Support

Beth Israel Lahey Health, Inc.; Boston, Northern (MA, KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Medical Center in Boston seeks an Administrative Assistant II to support physicians in clinical, academic, and research activities. The role focuses on scheduling, patient communications, and document preparation within a confidential environment.

Responsibilities include maintaining records, coordinating referrals, and assisting with billing processes. The position blends in-person and remote work, reflecting a hybrid work arrangement and a strong emphasis on customer

Qualifications

• High school diploma or GED required; an associate degree is preferred.
• Experience in administrative support within healthcare is a plus.
• Strong written and verbal communication in professional English.

Responsibilities

• Answers and screens telephone calls and takes messages.
• Greets patients, families, visitors and staff and directs them as needed.
• Manages patient records and assists with demographic and insurance updates.
• Schedules appointments and coordinates ancillary procedures with staff.
• Handles confidential information and supports billing and collections process.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

Job description

Beth Israel Deaconess Medical Center in Boston seeks an Administrative Assistant II to support physicians in clinical, academic, and research activities. The role focuses on scheduling, patient communications, and document preparation within a confidential environment.

Responsibilities include maintaining records, coordinating referrals, and assisting with billing processes. The position blends in-person and remote work, reflecting a hybrid work arrangement and a strong emphasis on customer