Neuroscience Territory Account Lead (Remote & Field)

Novartis AG; New York (NY); Remote; USD 77,000 - 246,000; Full time

Job summary

Novartis is seeking a Territory Account Specialist to lead with purpose, crafting personalized experiences for key accounts and health care providers. You will serve as the primary contact, balance demand generation with strategic account engagement, and navigate access solutions to improve patient outcomes.

The role requires deep knowledge of account-based selling, access navigation, and cross-functional collaboration, with substantial travel across a broad geography.

Qualifications

• Bachelor’s degree required from 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Strong field leadership and customer engagement skills.
• Ability to travel 60-80% over a broad geography; valid driver’s license.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with tailored solutions.
• Build strategic territory plan by aligning priorities and tactics to drive product demand and better patient outcomes.
• Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply knowledge of market, competition, and cross-functional dynamics to anticipate opportunities and respond to challenges.
• Use territory data and market trends to uncover local insights and lead customer engagements, virtually or in person.
• Facilitate planning sessions with stakeholders to solve complex challenges and align functions to meet needs with urgency.
• Deliver real-time access support and coordinate with Patient Specialty Services for a seamless customer experience.
• Harness omni-channel strategies to personalize outreach and engage customers across virtual and face-to-face settings.

Skills

Commercial Excellence

Conflict Management

Cross-Functional Coordination

Customer Insights

Influencing Skills

Key Account Management

Professional Ethics

Education

Bachelor’s degree

Job description

Novartis is seeking a Territory Account Specialist to lead with purpose, crafting personalized experiences for key accounts and health care providers. You will serve as the primary contact, balance demand generation with strategic account engagement, and navigate access solutions to improve patient outcomes.

The role requires deep knowledge of account-based selling, access navigation, and cross-functional collaboration, with substantial travel across a broad geography.