Neurology Patient Services Associate II — Day Shift

Jefferson Health; Philadelphia (Philadelphia County); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition assistance

Job summary

Jefferson Health in Philadelphia, PA seeks a Patient Services Associate II to efficiently handle patient arrival and departure processes, verify insurance, obtain pre-certifications, and support overall patient flow. You will interact with patients and staff professionally, ensuring a courteous Jefferson Experience.

The role requires a HS diploma and strong communication skills, with the ability to multitask in a fast-paced environment.

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and/or visitors.
• Ability to multi task while managing a time sensitive workload.

Responsibilities

• Processes check in and/or check out, scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient/provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements and complies with regulatory standards.
• Other duties as requested or assigned.

Education

High School Diploma or equivalent

Job description

Jefferson Health in Philadelphia, PA seeks a Patient Services Associate II to efficiently handle patient arrival and departure processes, verify insurance, obtain pre-certifications, and support overall patient flow. You will interact with patients and staff professionally, ensuring a courteous Jefferson Experience.

The role requires a HS diploma and strong communication skills, with the ability to multitask in a fast-paced environment.