Patient Services Specialist II: Experience & Scheduling

Kennedy University Hospitals, Inc; Cherry Hill Township (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

Jefferson Health in Cherry Hill, NJ seeks a Patient Services Associate (PSA) II to courteously process arrival and departure activities, verify insurance and referrals, and support a smooth patient flow through EPIC-based check-in/out. This role emphasizes delivering the Jefferson Experience with professional interactions and HIPAA compliance in a fast-paced setting.

Candidates should be able to multi-task and communicate effectively while maintaining a focus on patient comfort and timely

Qualifications

• HS Diploma or equivalent required.
• Must be able to communicate courteously with patients and/or visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.

Responsibilities

• Processes check in and/or check out, scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.

Skills

Communication

Multi-tasking

Customer service

HIPAA compliance

Education

HS Diploma or equivalent

Job description

Jefferson Health in Cherry Hill, NJ seeks a Patient Services Associate (PSA) II to courteously process arrival and departure activities, verify insurance and referrals, and support a smooth patient flow through EPIC-based check-in/out. This role emphasizes delivering the Jefferson Experience with professional interactions and HIPAA compliance in a fast-paced setting.

Candidates should be able to multi-task and communicate effectively while maintaining a focus on patient comfort and timely