Network Training Lead - Restaurant Standards & Growth

Baskin-Robbins; Waukegan (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Baskin-Robbins is seeking a Network Trainer to drive training and development across Dunkin’ Donuts and Baskin-Robbins combo locations. You will develop and facilitate programs for new product rollouts, food safety, and franchisee network standards, collaborating with franchise leadership to identify internal candidates for succession.

The role emphasizes creating a people-first culture, monitoring training progress, and ensuring compliance with brand standards and legal requirements to improve

Qualifications

• Associate degree or equivalent education/experience.
• Fluent in English.
• Microsoft Office proficiency.
• Facilitation and presentation skills.
• Strong written and verbal communication.

Responsibilities

• Execute training activities within the network.
• Conduct New Hire Orientation for restaurant employees.
• Schedule and facilitate classroom-based learning for the network.
• Partner with Franchisee Leadership Team for succession planning.
• Create and maintain a people-first culture in the restaurant.
• Monitor, follow up and report training progress.
• Conduct on-the-job training and retraining.
• Ensure a safe, secure, and healthy work environment for safety and food safety; comply with applicable laws.
• Ensure Brand standards, recipes and systems are executed.
• Prepare and follow up on action plans for production, productivity, quality and guest service standards; identify systems to drive performance.
• Conduct restaurant assessments.
• Identify and support systems to control costs.
• Ensure tools and systems are in place to roll out new products, systems and processes.
• Support sales goals by tracking results, identifying gaps and recommending solutions.

Skills

Associate degree

Fluent in English

Microsoft Office

Facilitation skills

Written and verbal communication

Education

Associate’s degree or equivalent in education and experience

Tools

Microsoft Office

Job description

Baskin-Robbins is seeking a Network Trainer to drive training and development across Dunkin’ Donuts and Baskin-Robbins combo locations. You will develop and facilitate programs for new product rollouts, food safety, and franchisee network standards, collaborating with franchise leadership to identify internal candidates for succession.

The role emphasizes creating a people-first culture, monitoring training progress, and ensuring compliance with brand standards and legal requirements to improve