Network Training Lead

Baskin-Robbins; Antioch (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Baskin-Robbins in California seeks a Network Trainer to lead training and development across the Dunkin’ Donuts and Baskin-Robbins franchise network. You will design, deliver and facilitate programs for new product launches, food safety, and operating standards while partnering with franchise leadership to drive performance.

You will schedule sessions, coach managers and crews, and help identify internal candidates for succession, ensuring consistent execution of brand systems and procedures

Qualifications

• Associate’s degree in related field or equivalent in education and experience.
• Fluent in English.
• Microsoft Office proficiency.
• Facilitation and presentation skills.
• Written and verbal communication skills.

Responsibilities

• Execute training activities within the network.
• Conduct New Hire Orientation for restaurant employees.
• Schedule and facilitate classroom based learning for the network.
• Partner with Franchisee Leadership Team with succession planning.
• Create and maintain a people first culture in the restaurant.
• Monitor, follow up and report training progress.
• Conduct on the job training and retraining.
• Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws.
• Ensure Brand standards, recipes and systems are executed.
• Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance.
• Conduct restaurant assessments.

Skills

Fluent English

Facilitation

Presentation skills

Written communication

Verbal communication

Education

Associate’s degree (related field) or equivalent

Tools

Microsoft Office

Job description

Baskin-Robbins in California seeks a Network Trainer to lead training and development across the Dunkin’ Donuts and Baskin-Robbins franchise network. You will design, deliver and facilitate programs for new product launches, food safety, and operating standards while partnering with franchise leadership to drive performance.

You will schedule sessions, coach managers and crews, and help identify internal candidates for succession, ensuring consistent execution of brand systems and procedures