Network Administrator — Onsite & Remote IT Support

Intelligent Technical Solutions

Dallas (TX)

On-site

USD 52,000 - 59,000

Full time

16 hours ago
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Benefits offered by this job

Medical Insurance
Dental & Vision
Life Insurance
Disability Coverage
Paid Time Off
Maternity/Paternity Leave
Paid Holidays
Retirement Plan
Salary Advancement
Health & Wellness
Training & Certification
Supplemental Life Insurance
Supplemental Health Plans

Job summary

Intelligent Technical Solutions is seeking a Network Administrator to deliver onsite and remote IT support, ensuring top‑notch service for clients. You will handle OS issues, server and network tasks, and assist with line-of-business apps, M365, and Azure, while actively participating in an after‑hours on‑call rotation.

The role requires hands-on troubleshooting across Windows/Mac, virtualization, Firewalls, and VPNs, with a minimum of five years in IT support.

Qualifications

  • Willing to work full-time on-site, either at the company office or client locations as required.
  • Experience with Windows and Mac OS troubleshooting.
  • Experience with Server 2016 through 2025.
  • Experience with VMWare and Hyper V Virtualization.
  • Experience supporting M365 and Azure.
  • Proficient in Microsoft Entra Admin Center.
  • Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels.
  • Minimum of five years of experience in IT Support or a similar role.
  • Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
  • Advanced understanding of managing and troubleshooting networks.
  • Advanced understanding of virtualized environments.
  • Experience with Managed Service Providers (MSPs) is highly desirable.
  • Active Network Certifications are preferred.
  • Valid driver's license, vehicle insurance, and access to a vehicle for client visits.

Responsibilities

  • Workstation operating system issues of any kind.
  • Printer issues of any kind.
  • Standard business application (Office, etc.) issues of any kind.
  • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
  • M365 administration issues of any kind.
  • Server issues of any kind.
  • Networking issues of any kind.
  • Escalation point for technicians.
  • Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Skills

Windows troubleshooting
MacOS troubleshooting
Server 2016-2025
VMware
Hyper-V
M365 and Azure
Microsoft Entra Admin Center
Firewall/VLAN/VPN
Network troubleshooting
MSPs experience
Virtualized environments
On-site and remote support

Tools

VMware
Hyper-V
Windows Server
Azure

Job description

Intelligent Technical Solutions is seeking a Network Administrator to deliver onsite and remote IT support, ensuring top‑notch service for clients. You will handle OS issues, server and network tasks, and assist with line-of-business apps, M365, and Azure, while actively participating in an after‑hours on‑call rotation.

The role requires hands-on troubleshooting across Windows/Mac, virtualization, Firewalls, and VPNs, with a minimum of five years in IT support.

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