Network Admin Onsite (Dallas, TX)

Intelligent Technical Solutions

Dallas (TX)

Hybrid

USD 52,000 - 59,000

Full time

4 days ago

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Benefits offered by this job

Medical Insurance Plan

Life Insurance

Disability Coverage

Paid Time Off (starts at 15 days per年)

Maternity/Paternity Leave

Paid US Holiday

Retirement Plan

Salary Advancement/Loan

Health & Wellness Program

Company-paid training and certificate

Supplemental Life Insurance (Employee‑

Job summary

Intelligent Technical Solutions in Dallas is seeking a Network Administrator to provide both onsite and remote IT support, ensuring clients receive top-tier technical service and rapid issue resolution.

You will handle workstation OS problems, server and network issues, virtualization (VMware/Hyper‑V), and cloud services (M365/Azure), while collaborating with MSP partners and maintaining strong security through firewalls and VPNs. Availability for on‑call shifts is required.

Qualifications

Minimum five years of IT support experience.
Experience with Windows and Mac OS troubleshooting.
Strong networking knowledge including firewalls, VLANs, VPNs.
Experience with virtualization (VMware/Hyper-V).
Experience with MSP environments is highly desirable.
Valid driver's license and access to a vehicle for client visits.

Responsibilities

Resolve workstation OS issues, printer issues, and standard business applications.
Handle line-of-business apps (SAGE ERP, QuickBooks) and vendor-supported niche apps.
Address server and networking issues; act as escalation point for technicians.
Participate in on-call rotation for after-hours and weekend support.

Skills

Windows/macOS troubleshooting

IT support experience

Networking troubleshooting

MSP experience

VPN/firewall/Switches

On-call support

Customer service

Education

Active Network Certifications

Tools

VMware

Hyper-V

Microsoft 365

Azure

Job description

Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator. We’re looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you’ll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You’ll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities

This role is expected to be able to resolve the following technical issues with little or no assistance:

Workstation operating system issues of any kind.
Printer issues of any kind.
Standard business application (Office, etc.) issues of any kind.
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
Server issues of any kind.
Networking issues of any kind.
Escalation point for technicians

Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Job Qualifications

Willing to work full-time on-site, either at the company office or client locations as required.
Experience with Windows and Mac OS troubleshooting.
Experience with Server 2016 through 2025.
Experience with VMWare and Hyper V Virtualization.
Experience supporting M365 and Azure.
Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels.
Minimum of five years experience in IT Support or a similar role.
Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
Advanced understanding of managing, and troubleshooting networks.
Advanced understanding of virtualized environments.
Experience with Managed Service Providers (MSPs) is highly desirable.
Active Network Certifications are preferred.
Valid driver's license, vehicle insurance, and access to a vehicle for client visits.

Job KPIs