Senior Network Administrator – On-Site & Remote IT Support

Intelligent Technical Solutions

Dallas (TX)

Hybrid

USD 52,000 - 59,000

Full time

3 days ago
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Benefits offered by this job

Medical Insurance Plan
Life Insurance
Disability Coverage
Paid Time Off (starts at 15 days per年)
Maternity/Paternity Leave
Paid US Holiday
Retirement Plan
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certificate
Supplemental Life Insurance (Employee‑

Job summary

Intelligent Technical Solutions in Dallas is seeking a Network Administrator to provide both onsite and remote IT support, ensuring clients receive top-tier technical service and rapid issue resolution.

You will handle workstation OS problems, server and network issues, virtualization (VMware/Hyper‑V), and cloud services (M365/Azure), while collaborating with MSP partners and maintaining strong security through firewalls and VPNs. Availability for on‑call shifts is required.

Qualifications

  • Minimum five years of IT support experience.
  • Experience with Windows and Mac OS troubleshooting.
  • Strong networking knowledge including firewalls, VLANs, VPNs.
  • Experience with virtualization (VMware/Hyper-V).
  • Experience with MSP environments is highly desirable.
  • Valid driver's license and access to a vehicle for client visits.

Responsibilities

  • Resolve workstation OS issues, printer issues, and standard business applications.
  • Handle line-of-business apps (SAGE ERP, QuickBooks) and vendor-supported niche apps.
  • Address server and networking issues; act as escalation point for technicians.
  • Participate in on-call rotation for after-hours and weekend support.

Skills

Windows/macOS troubleshooting
IT support experience
Networking troubleshooting
MSP experience
VPN/firewall/Switches
On-call support
Customer service

Education

Active Network Certifications

Tools

VMware
Hyper-V
Microsoft 365
Azure

Job description

Intelligent Technical Solutions in Dallas is seeking a Network Administrator to provide both onsite and remote IT support, ensuring clients receive top-tier technical service and rapid issue resolution.

You will handle workstation OS problems, server and network issues, virtualization (VMware/Hyper‑V), and cloud services (M365/Azure), while collaborating with MSP partners and maintaining strong security through firewalls and VPNs. Availability for on‑call shifts is required.

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