Nephrology Patient Services Coordinator

Hartford HealthCare; Vernon (CT); On-site; USD 40,000 - 52,000; Full time

Job summary

Hartford HealthCare is seeking a Patient Service Coordinator to join our Connecticut team. The role involves greeting patients, verifying insurance, scheduling appointments, and supporting providers with referrals and testing coordination.

In this position, you will maintain accurate patient information, assist with front desk duties, and help ensure a smooth patient flow within a busy medical office environment.

Qualifications

• Greet patients in person and over the phone with a professional demeanor.
• Verify patient information and insurance details accurately.
• Schedule appointments and coordinate referrals as needed.

Responsibilities

• Greet patients in person and over the phone; provide information and assist with forms.
• Verify insurance eligibility and collect co-pays.
• Maintain physician schedules and ensure appointments are confirmed.
• Assist with office duties such as scanning, photocopying, and data entry.
• Obtain precertifications for tests and arrange referrals and outside testing.
• Maintain confidentiality and HIPAA compliance.

Skills

Attention to detail

Customer service

Professional etiquette

Job description

Hartford HealthCare is seeking a Patient Service Coordinator to join our Connecticut team. The role involves greeting patients, verifying insurance, scheduling appointments, and supporting providers with referrals and testing coordination.

In this position, you will maintain accurate patient information, assist with front desk duties, and help ensure a smooth patient flow within a busy medical office environment.