National Fleet Dispatch Coordinator (Overnight)

Cox Enterprises; Nevada; Sur place; USD 85 000 - 115 000; Plein temps

Résumé du poste

The National Coordinator role within Cox Fleet at Cox Enterprises leads dispatch operations across multiple markets, coordinating preventive maintenance, towing, and emergency service events with a focus on service quality and customer experience.

This overnight role (4:00 PM–10:00 AM) requires strong judgment, cross-team collaboration, and the ability to manage vendor performance while maintaining compliant, timely service delivery across regions.

Qualifications

• High School Diploma or GED with 5+ years in dispatch/logistics
• Experience coordinating maintenance and service events
• Strong communication and problem-solving skills
• Ability to manage multiple markets remotely

Responsabilités

• Manage full lifecycle of fleet repairs and maintenance from request to completion
• Coordinate dispatch to optimize technician utilization and KPI targets
• Communicate status updates to clients and stakeholders
• Monitor vendor performance and ensure policy compliance
• Provide coaching to less experienced dispatch staff

Connaissances

Communication skills

Dispatch coordination

Multitasking

Relationship building

Formation

High School Diploma/GED

Outils

MS Office

Dispatch/fleet management software

Description du poste

The National Coordinator role within Cox Fleet at Cox Enterprises leads dispatch operations across multiple markets, coordinating preventive maintenance, towing, and emergency service events with a focus on service quality and customer experience.

This overnight role (4:00 PM–10:00 AM) requires strong judgment, cross-team collaboration, and the ability to manage vendor performance while maintaining compliant, timely service delivery across regions.