National Data Center Service Growth Leader (Remote)

Daikin Applied Ltd.; Iowa Center (IA); Remote; USD 109,000 - 172,000; Full time

Benefits offered by this job

Medical insurance options

401K retirement plan

Life insurance

Disability insurance

Paid time off

Holiday pay

Parental leave

Job summary

Daikin Applied Ltd. is seeking a National Data Center Service Development Manager to lead the growth of its aftermarket service business in the Data Center market, focusing on increasing maintenance agreement sales, attachment rates, recurring revenue, and customer retention.

This role partners with District Service organizations, Service leadership, National Accounts, Data Center teams, and Sales to develop a national data center service strategy, standardized pricing and proposals, and

Qualifications

• Bachelor’s degree in business, engineering or related field or equivalent work experience.
• 5+ years of management, leadership, business development, or strategic sales experience.
• 10+ years of experience in Data Centers, mission-critical facilities, HVAC service, aftermarket service, or strategic account development.

Responsibilities

• Develop and execute the national strategy for Data Center aftermarket service growth, with primary focus on increasing maintenance agreement sales, attachment rates, recurring revenue, and customer retention.
• Partner with District Service organizations to identify, develop, price, propose, negotiate, and secure new Data Center maintenance agreements and other aftermarket service opportunities.
• Serve as the national Data Center service subject matter expert, providing guidance on Data Center operations, customer requirements, mission‑critical environments, equipment applications, service expectations, and market trends.
• Meet consistently with the SVP of Sales and VP of National Accounts to understand market activity and Data Center customer requirements.
• Develop standardized Data Center maintenance agreement programs and scopes of work that can be consistently utilized across District Service organizations while allowing appropriate flexibility for customer and local market requirements.
• Establish and maintain consistent national pricing strategies for Data Center maintenance agreements, balancing customer requirements, competitive positioning, service capabilities, risk, and profitability.
• Develop strategies to convert Daikin Applied equipment customers into long‑term service customers and expand existing service relationships across additional facilities, equipment, and Data Center locations.
• Support District Service teams on strategic and complex Data Center opportunities, including customer meetings, account strategies, proposal development, presentations, negotiations, and contract development.

Skills

Strategic leadership

Business development

Sales strategy

Data Center market knowledge

Education

Bachelor's degree or equivalent

Job description

Daikin Applied Ltd. is seeking a National Data Center Service Development Manager to lead the growth of its aftermarket service business in the Data Center market, focusing on increasing maintenance agreement sales, attachment rates, recurring revenue, and customer retention.

This role partners with District Service organizations, Service leadership, National Accounts, Data Center teams, and Sales to develop a national data center service strategy, standardized pricing and proposals, and