Multispecialty Front Desk Pro — EPIC Expert, Onsite

massgeneralbrigham; Foxborough (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Free parking

Job summary

Mass General Brigham is seeking a friendly, reliable Practice Assistant II for our Foxborough multispecialty clinic. You will support front desk operations across Dermatology, Cardiology, Endocrinology, and Women's Health, delivering excellent patient experiences in a fast-paced environment.

This on-site role requires strong customer service, organization, and EPIC proficiency, with a schedule from 8:15 AM to 5:00 PM and on-site parking available.

Qualifications

• High school diploma or equivalent required.
• 2–3 years office experience preferred.
• Proficiency with Office Suite and strong communication skills.

Responsibilities

• Greet and assist patients at the front desk; manage check-in/check-out and scheduling.
• Make patient appointments and maintain appointment records.
• Answer phones, handle routine inquiries, and schedule follow-ups.
• Process patient billing forms and scan documents to the medical record/EPIC.
• Coordinate with clinicians and support staff to ensure smooth patient flow.

Skills

Front desk

Scheduling

Customer service

Time management

Education

High School Diploma or Equivalent

Tools

EPIC System

Job description

Mass General Brigham is seeking a friendly, reliable Practice Assistant II for our Foxborough multispecialty clinic. You will support front desk operations across Dermatology, Cardiology, Endocrinology, and Women's Health, delivering excellent patient experiences in a fast-paced environment.

This on-site role requires strong customer service, organization, and EPIC proficiency, with a schedule from 8:15 AM to 5:00 PM and on-site parking available.