Medical Practice Front Desk & Admin Pro

Mass General Brigham; Swampscott (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a full-time Medical Administrative Assistant to support a busy primary care practice at the Swampscott, MA location. The role covers front desk, phone coverage, and scanning, with cross-training across functions.

Ideal candidates bring healthcare admin experience in a primary care setting and strong customer service skills. Epic experience is highly preferred, and the position requires organizational skills to manage multiple priorities in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent is required.
• 2-3 years of office/administrative experience.
• Healthcare admin experience in primary care preferred; Epic experience preferred.

Responsibilities

• Perform routine administrative and clerical duties in a clinical/physician practice setting.
• Schedule patient appointments and maintain appointment records.
• Greet and assist patients, answer telephones, and route inquiries.
• Process patient billing forms and scan documents to electronic records.
• Support front desk tasks and basic ancillary duties as assigned.

Skills

Customer service

Organization

Multitasking

Education

High School Diploma or equivalent

Tools

Epic

Job description

Mass General Brigham is seeking a full-time Medical Administrative Assistant to support a busy primary care practice at the Swampscott, MA location. The role covers front desk, phone coverage, and scanning, with cross-training across functions.

Ideal candidates bring healthcare admin experience in a primary care setting and strong customer service skills. Epic experience is highly preferred, and the position requires organizational skills to manage multiple priorities in a fast-paced environment.