Multisite Front Office Assistant (Ambulatory)

Bayfront Health; Wesley Chapel (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

This full-time role travels to multiple locations including Brandon, Land O' Lakes, Tampa, Wesley Chapel and Zephyrhills, and requires a high school diploma with at least six months clerical or customer service experience.

Qualifications

• High School graduate or equivalent.
• Six months experience in a clerical office or customer service setting.
• Strong organizational and communication skills.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preference.
• Obtains accurate patient demographic and insurance information.
• Processes requests for medical records per policies and procedures.
• Ensures compliance with Orlando Health policies and value statements.
• Demonstrates competency with office equipment and handling telephone calls.
• Maintains punctual attendance and professional interactions with patients and families.
• Supports billing services as requested.

Skills

Customer service

Phone etiquette

Education

High School graduate or equivalent

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

This full-time role travels to multiple locations including Brandon, Land O' Lakes, Tampa, Wesley Chapel and Zephyrhills, and requires a high school diploma with at least six months clerical or customer service experience.