Medical Office Front Desk Specialist

Orlando Health, Inc.; Orlando (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Orlando Health, Inc. is hiring a Front Office Assistant to support ambulatory/physician office operations, including patient registration, telephone coverage, and appointment scheduling under supervision of practice managers.

The role requires high school education and at least six months of clerical or customer service experience. The position involves visiting Brandon, Land O' Lakes, Tampa, Wesley Chapel, and Zephyrhills locations.

Qualifications

• Six months experience in a clerical office, or general business, and/or customer service setting.
• Ability to register patients, schedule appointments, and handle phone coverage.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preference.
• Obtains accurate patient demographic and insurance information.
• Processes requests for medical records per policy.
• Ensures compliance with Orlando Health policies and procedures.
• Demonstrates competency with office equipment and technology.
• Interacts with patients and families professionally and maintains punctual attendance.

Skills

Clerical experience

Customer service

Office coordination

Education

High School diploma or equivalent

Job description

Orlando Health, Inc. is hiring a Front Office Assistant to support ambulatory/physician office operations, including patient registration, telephone coverage, and appointment scheduling under supervision of practice managers.

The role requires high school education and at least six months of clerical or customer service experience. The position involves visiting Brandon, Land O' Lakes, Tampa, Wesley Chapel, and Zephyrhills locations.