Front Office Assistant – Growth, Travel & Tuition Benefits

Orlando Health, Inc.; Florida; Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

Responsibilities include collecting demographics and insurance information, processing medical records requests, and ensuring compliance with policies while delivering a professional, patient-centered experience.

Qualifikationen

• High School diploma or equivalent is required.
• Minimum six months' experience in a clerical office, general business, or customer service setting.
• Strong customer service skills and professional communication.
• Ability to collect demographic and insurance information accurately.

Aufgaben

• Schedule patient appointments per practice guidelines and confirm pre-certifications.
• Collect accurate patient demographics and insurance information.
• Process requests for medical records following policy.
• Maintain professional courteous communications with patients and families.
• Operate office equipment competently and support daily office operations.
• Support billing and compliance as needed.

Kenntnisse

Customer service

Clerical work

Telephone etiquette

Scheduling

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

Responsibilities include collecting demographics and insurance information, processing medical records requests, and ensuring compliance with policies while delivering a professional, patient-centered experience.