Medical Front Office Assistant — Scheduling & Patient Care

Florida Medical Clinic Orlando Health; Tampa (FL); Presencial; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant in Tampa, FL. The role supports ambulatory/physician office operations, including patient registration, appointment scheduling, and referrals.

The position reports to Practice Operations and related managers. Primary duties include handling patient demographics, insurance information, and requests for medical records, while maintaining compliance with organizational policies.

Qualificações

• Six (6) months experience in a clerical office, or general business, and/or customer service setting.
• High School graduate or equivalent.

Responsabilidades

• Schedules patient appointments according to practice scheduling protocols and patient preference.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to policy.
• Maintains regular, punctual attendance.
• Answers telephone calls professionally and demonstrates competency with office technology.
• Maintains compliance with policies and procedures.

Conhecimentos

Customer service

Phone etiquette

Multitasking

Formação académica

High School diploma

Ferramentas

Microsoft Outlook

Office equipment

Descrição da oferta de emprego

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant in Tampa, FL. The role supports ambulatory/physician office operations, including patient registration, appointment scheduling, and referrals.

The position reports to Practice Operations and related managers. Primary duties include handling patient demographics, insurance information, and requests for medical records, while maintaining compliance with organizational policies.