Traveling Front Office & Scheduling Specialist

Orlando Health, Inc.; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Orlando Health, Inc. in Florida is seeking a Front Office Assistant to support ambulatory/physician office operations, including patient registration, appointment scheduling, and referrals under supervision.

The role requires a high school diploma and at least six months of clerical or customer service experience, with a Monday through Friday schedule at multiple sites in Land O' Lakes and Zephyrhills.

Qualifications

• Must have a High School diploma or equivalent.
• Six (6) months’ experience in a clerical office, general business, or customer service setting.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preference.
• Obtains patient demographic and insurance information.
• Handles medical records requests per policies and procedures.
• Ensures compliance with Orlando Health policies and value statements.
• Operates office equipment and handles phone calls professionally.
• Demonstrates Commitment to Excellence and improves patient satisfaction.
• Interacts with patients and families in a professional manner.
• Maintains regular, punctual attendance per policies.

Education

High School graduate or equivalent

Job description

Orlando Health, Inc. in Florida is seeking a Front Office Assistant to support ambulatory/physician office operations, including patient registration, appointment scheduling, and referrals under supervision.

The role requires a high school diploma and at least six months of clerical or customer service experience, with a Monday through Friday schedule at multiple sites in Land O' Lakes and Zephyrhills.