Patient Services Coordinator | Scheduling & Front Desk

Florida Medical Clinic; Wesley Chapel (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF program

Well-being programs

Retirement match

Parental leave

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations. Responsibilities include patient registration, scheduling, and referral processing under supervision of Practice Operations and site leadership.

Qualified candidates have a High School diploma and at least 6 months of clerical or customer service experience. The role requires professional communication and reliable attendance in a clinical setting.

Qualifications

• High School diploma or equivalent.
• Six (6) months’ experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Registers patients and collects accurate demographics and insurance information.
• Schedules patient appointments according to practice protocols and patient preferences.
• Answers phones and provides telephone coverage to support office operations.
• Processes requests for medical records following policy and procedure.
• Maintains professional interaction with patients and colleagues and supports efficient office workflows.

Skills

Customer service

Phone etiquette

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations. Responsibilities include patient registration, scheduling, and referral processing under supervision of Practice Operations and site leadership.

Qualified candidates have a High School diploma and at least 6 months of clerical or customer service experience. The role requires professional communication and reliable attendance in a clinical setting.