Multisite Clinical Office Assistant & Scheduler

Advocate Health; Town of Grafton (WI); On-site; USD 59,600,000 - 89,401,000; Full time

Benefits offered by this job

Health benefits

Educational Assistance Program

Retirement plan

Job summary

Advocate Health is seeking an Administrative Scheduler for the Outpatient Rehabilitation department in Wisconsin. The role supports multiple hospitals and clinics, coordinating patient appointments, registrations, and financial interactions in a busy clinical setting.

Responsibilities include coordinating calendars, processing referrals, assisting with billing, and producing routine reports. Requires high school diploma and about 1 year of scheduling/customer service experience; proficiency with

Qualifications

• High school diploma required.
• About 1 year of scheduling, customer service and clerical experience.
• Proficiency in Microsoft Office (Excel, PowerPoint, Access and Word).

Responsibilities

• Greets patients and visitors, collects co-payments, and responds to information requests.
• Schedules and manages calendars, meetings, travel, and related logistics.
• Enters patient information, coordinates with physician offices as needed.
• Answers calls, triages, and resolves issues.
• Prepares and releases patient records; collaborates with Medical Records.
• Generates reports and distributes them as needed.
• Handles mail, documents, and maintains office equipment and supplies.
• Completes referrals, tracks re-authorizations, and handles patient registrations.
• May assist with billing forms and data gathering for reports.

Skills

Scheduling

Customer service

Multitasking

Administrative support

Education

High School Diploma

Tools

Microsoft Office

Job description

Advocate Health is seeking an Administrative Scheduler for the Outpatient Rehabilitation department in Wisconsin. The role supports multiple hospitals and clinics, coordinating patient appointments, registrations, and financial interactions in a busy clinical setting.

Responsibilities include coordinating calendars, processing referrals, assisting with billing, and producing routine reports. Requires high school diploma and about 1 year of scheduling/customer service experience; proficiency with