Lead Clinical Office Coordinator – Outpatient Rehab

Hugh Chatham Health; Mequon (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plans

Educational Assistance

Job summary

Advocate Health in Wisconsin is seeking an experienced Administrative Office Assistant to support the Mequon Athlete Performance and outpatient rehabilitation operations. The role coordinates clinical office workflow, handles scheduling, data entry, billing, and patient communications, ensuring efficient daily operations.

The ideal candidate has a high school diploma and roughly five years of secretarial/clerical experience, with strong Microsoft Office skills, teamwork, and customer service.

Qualifications

• High School Graduate or equivalent required.
• Typically requires 5 years of secretarial/clerical experience.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Strong communication and customer service skills are essential.

Responsibilities

• Coordinate operational workflow of clinical office staff and assign workloads for efficiency.
• Assist supervisor with HR responsibilities including interviewing and onboarding.
• Perform general clerical duties: reception, calls, scheduling, data entry, billing, records, and reporting.
• Serve as a resource for department staff and physicians, support policy/procedure development and project coordination.
• Schedule calendars and travel, arrange meetings, and conduct staff huddles or training sessions.
• Oversee department supplies and equipment, monitor budgets for supplies, arrange maintenance.
• Resolve customer concerns and identify opportunities for department improvements.
• Gather and summarize data for supervisor-requested analyses.

Skills

Microsoft Office

Project coordination

Interpersonal communication

Customer service

Education

High school diploma

Tools

Microsoft Office

Job description

Advocate Health in Wisconsin is seeking an experienced Administrative Office Assistant to support the Mequon Athlete Performance and outpatient rehabilitation operations. The role coordinates clinical office workflow, handles scheduling, data entry, billing, and patient communications, ensuring efficient daily operations.

The ideal candidate has a high school diploma and roughly five years of secretarial/clerical experience, with strong Microsoft Office skills, teamwork, and customer service.