Clinical Office Lead - Operations & Team Coordination

295 Aurora Advanced Healthcare, Inc.; Mequon (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

Advocate Health Mequon Sports Health — Outpatient Rehabilitation seeks an experienced Administrative Assistant to coordinate clinical office workflow across multiple sites in Wisconsin. You will support scheduling, data entry, billing, medical records, and customer service, using Microsoft Office to maintain accurate logs and reports.

The role requires 5 years of clerical experience, strong communication, and the ability to handle HR tasks under supervision.

Qualifications

• High School Graduate.
• Typically requires 5 years of experience in secretarial/clerical support.
• Intermediate to advanced computer skills with Microsoft Office products (Word, Excel, Access, PowerPoint).
• Demonstrated project coordination skills.
• Excellent interpersonal, written, and verbal communication skills are essential.
• Demonstrated customer service skills including service recovery.

Responsibilities

• Coordinates operational workflow of clinical office staff.
• Distributes workload and staff assignments as necessary for optimum efficiency.
• Maintains daily clinical office levels in collaboration with supervisor.
• Assists supervisor with HR responsibilities including interviewing, orientation, and staff development.
• Performs clerical duties: reception, scheduling, data entry, billing, records, and reports.

Skills

Microsoft Office

Project coordination

Interpersonal skills

Written communication

Verbal communication

Customer service

Education

High School Diploma

Job description

Advocate Health Mequon Sports Health — Outpatient Rehabilitation seeks an experienced Administrative Assistant to coordinate clinical office workflow across multiple sites in Wisconsin. You will support scheduling, data entry, billing, medical records, and customer service, using Microsoft Office to maintain accurate logs and reports.

The role requires 5 years of clerical experience, strong communication, and the ability to handle HR tasks under supervision.