Clinical Office Concierge & Scheduling Lead

Hugh Chatham Memorial Hospital; Town of Grafton (WI); In loco; USD 29.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits eligible

40 hours/week

Descrizione del lavoro

Advocate Health Hospital in Wisconsin seeks an Administrative Assistant for Outpatient Rehabilitation. The role supports scheduling, patient check-in, and front-desk duties across facilities including St Luke's, Sinai, and nearby clinics. 40 hours weekly, full-time, with a 6am-7pm shift window.

Responsibilities include coordinating calendars, handling co-pays, filing records, and generating reports. Requires a High School Diploma and about 1 year of admin/customer service experience.

Competenze

• High School Graduate.
• Typically 1 year of scheduling, customer service, and administrative/clerical support duties.

Mansioni

• Greets patients and visitors, collects co-payments, and responds to routine information requests.
• Schedules and maintains calendar of appointments, meetings, and travel; coordinates related administrative tasks.
• Schedules patients and enters information into computer systems; coordinates with physicians/offices as needed.
• Answers and screens telephone calls, triages clinical inquiries, resolves problems.
• Assembles, copies, and releases patient records; coordinates with Medical Records for notes/information.
• Generates, updates, and distributes basic reports as needed.
• Operates office equipment and maintains supplies; handles mail and department documents.
• Completes referrals, tracks re-authorizations, processes patient registration, and gathers required information.

Conoscenze

Scheduling

Customer service

Microsoft Office

Communication

Multitasking

Formazione

High School Graduate

Strumenti

Microsoft Office

Descrizione del lavoro

Advocate Health Hospital in Wisconsin seeks an Administrative Assistant for Outpatient Rehabilitation. The role supports scheduling, patient check-in, and front-desk duties across facilities including St Luke's, Sinai, and nearby clinics. 40 hours weekly, full-time, with a 6am-7pm shift window.

Responsibilities include coordinating calendars, handling co-pays, filing records, and generating reports. Requires a High School Diploma and about 1 year of admin/customer service experience.