Multilingual Social Media Community Moderator (Part-Time)

Social Factor; Connecticut; Remote; USD 28,000 - 44,000; Part time

Benefits offered by this job

Flexible schedules

Project-based work

Temporary/part-time opportunities

Job summary

Social Factor is seeking project-based, temporary or part-time moderators with language experience to work on various client projects. We offer flexible schedules, including 24/7 coverage options, and opportunities for individuals with English and other language skills, including Hindi, Arabic, Spanish, Portuguese, and more.

Ideal candidates have native-level language understanding, strong cultural awareness, and proven social media moderation experience.

Qualifications

• Native-level understanding of language.
• Deep understanding of respective language pop culture, slang, and references.
• Able to mirror client brand voice and engage with users.
• Previous social media moderation experience required; live stream moderation a plus.
• Sprinklr, Khoros, or Sprout Social experience is a plus.
• Excellent organizational and multitasking abilities; follow clear guidelines.

Responsibilities

• Moderate social media content across platforms.
• Engage with users in real-time and troubleshoot issues.
• Maintain brand voice and follow guidelines and workflows.
• Collaborate with clients and teams to grow digital communities.

Skills

Native language proficiency

Multilingual

Moderation experience

Live stream moderation

Social media platforms knowledge

Brand voice adaptation

Excellent communication

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking project-based, temporary or part-time moderators with language experience to work on various client projects. We offer flexible schedules, including 24/7 coverage options, and opportunities for individuals with English and other language skills, including Hindi, Arabic, Spanish, Portuguese, and more.

Ideal candidates have native-level language understanding, strong cultural awareness, and proven social media moderation experience.