Multilingual Social Media Community Moderator (Part-Time)

Social Factor; South Carolina; Remote; USD 21,000 - 34,000; Part time

Benefits offered by this job

Flexible schedules

Project-based / temporary work

Part-time opportunities

Job summary

Social Factor is seeking Language Community Moderators for project-based, temporary or part-time work. Roles involve developing and moderating digital communities, engaging with users, and maintaining brand voice across major platforms in English and other languages.

The team emphasizes flexible schedules and fast-paced opportunities across the US and UK. Ideal candidates have native language skills, strong cultural knowledge, and prior moderation experience, including live streams.

Qualifications

• Native-level understanding of language
• Deep understanding of language pop culture, nomenclature, slang
• Able to mirror brand voice and engage with users
• Previous social media moderation experience and live stream moderation is a plus
• Sprinklr, Khoros, and/or Sprout Social experience is a plus
• Excellent verbal and written communication, spelling and grammar
• Strong willingness to learn and think critically; proactive approach
• High energy with ability to multitask in a dynamic organization
• Experience with major platforms (Youtube, FB, X, Instagram, LinkedIn)

Responsibilities

• Moderate digital communities for well-known brands
• Develop strong community engagement and growth
• Engage with users in real-time and troubleshoot
• Mirror voice/tone across multiple brands
• Follow clear guidelines and workflows

Skills

Native language

Live stream moderation

Engagement with users

Multilingual capability

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking Language Community Moderators for project-based, temporary or part-time work. Roles involve developing and moderating digital communities, engaging with users, and maintaining brand voice across major platforms in English and other languages.

The team emphasizes flexible schedules and fast-paced opportunities across the US and UK. Ideal candidates have native language skills, strong cultural knowledge, and prior moderation experience, including live streams.