Multilingual Social Media Moderator (Temporary/Part-Time)

Social Factor; New Mexico; On-site; USD 21,000 - 39,000; Part time

Job summary

Social Factor is seeking language-rich community moderators for project-based, temporary, or part-time roles. We offer flexible schedules, including 24/7 opportunities, to fit varied lifestyles.

We evaluate candidates as opportunities arise, and a team member will reach out when a match appears. Moderators will build and nurture digital communities for well-known brands, engaging users across major platforms and languages.

Qualifications

• Native-level understanding of language
• Deep understanding of language pop culture and slang
• Able to mirror voice/tone of multiple brands
• Previous social media moderation experience
• Sprinklr, Khoros or Sprout Social experience a plus
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Knowledge of major social platforms (YouTube, FB, X, Instagram, LinkedIn)

Responsibilities

• Develop and grow digital communities for world-renowned brands as opportunities arise
• Interact with users in real-time, answering questions and engaging discussions
• Troubleshoot issues and maintain brand voice across platforms
• Follow clear guidelines and workflows with strong attention to detail

Skills

Language proficiency

Moderation experience

Voice consistency

Live interaction

Multitasking

Communication skills

Brand voice adaptation

Education

Social media moderation training

Tools

Sprinklr

Khoros

Sprout Social

YouTube

Facebook

Job description

Social Factor is seeking language-rich community moderators for project-based, temporary, or part-time roles. We offer flexible schedules, including 24/7 opportunities, to fit varied lifestyles.

We evaluate candidates as opportunities arise, and a team member will reach out when a match appears. Moderators will build and nurture digital communities for well-known brands, engaging users across major platforms and languages.