Multilingual Patient Welcome Coordinator

CVS Health; Aurora (IL); On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Retirement plan options

Wellness programs

Job summary

Oak Street Health is seeking a Welcome Coordinator to greet patients, manage check-ins, and support center operations. You will handle appointments, forms, and communications to ensure a smooth patient experience.

Expect to work in a fast-paced clinic environment, coordinating with the Practice Manager and the Service Team to maintain high-quality patient care and a welcoming atmosphere for diverse communities.

Qualifications

• Strong computer skills and basic knowledge of Google Suite.
• Professional phone etiquette.
• Fluency in Spanish, Polish, Russian, or other languages spoken by communities served.
• US work authorization.

Responsibilities

• Welcoming patients and guests.
• Conducting visit check-in and assisting patients with required forms.
• Collecting co-pays.
• Updating patient information in the electronic medical record platform.

Skills

Strong computer skills

Professional phone etiquette

Multilingual communication

US work authorization

Education

Some college preferred

Tools

Google Suite

Job description

Oak Street Health is seeking a Welcome Coordinator to greet patients, manage check-ins, and support center operations. You will handle appointments, forms, and communications to ensure a smooth patient experience.

Expect to work in a fast-paced clinic environment, coordinating with the Practice Manager and the Service Team to maintain high-quality patient care and a welcoming atmosphere for diverse communities.