Multi-Unit Area Supervisor: Lead Ops & Guest Experience

McDonald's; Pleasant Hill (IA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive pay with bonus incentives

Employee discounts and meals

PTO

Medical, Vision, Dental

401K

Disability coverage

Tuition reimbursement

Job summary

J&D Restaurants – McDonald’s is seeking Area Supervisors to oversee daily operations of multiple McDonald’s locations. You will lead a team of general managers, ensure compliance with company standards, and drive guest satisfaction through strong leadership and training initiatives.

You will review financial reports, support monthly P&L meetings, and implement strategies to improve service, speed, and quality across the patch. Experience in restaurant management is required.

Qualifications

• Strong customer service skills.
• Effective communication skills across teams and levels.
• Proven ability to make decisions in a fast-paced environment.

Responsibilities

• Lead a team of general managers to align with company goals.
• Monitor compliance with policies and regulations across multiple restaurants.
• Oversee guest service, food safety, quality, cleanliness and satisfaction.
• Review financial reports and assist GMs with monthly P&L.
• Coordinate training and development for restaurant staff.

Skills

Customer service

Communication

Leadership

Decision making

Education

Restaurant management experience

Job description

J&D Restaurants – McDonald’s is seeking Area Supervisors to oversee daily operations of multiple McDonald’s locations. You will lead a team of general managers, ensure compliance with company standards, and drive guest satisfaction through strong leadership and training initiatives.

You will review financial reports, support monthly P&L meetings, and implement strategies to improve service, speed, and quality across the patch. Experience in restaurant management is required.