Multi-Site Customer Success & Operations Coordinator

Ricoh; Los Angeles (CA); Presencial; USD 40 000 - 62 000; Tempo integral

Resumo da oferta

Ricoh in Los Angeles seeks a Multi Site Customer Service Coordinator to support daily operations, coordinate service expansions, and ensure customer-focused delivery across our local client base. You will collaborate with management, assist Field Implementation Managers, and drive improvements through data-driven insights while maintaining a flexible, service-first mindset.

The role requires a high school diploma and at least a year of relevant experience, plus willingness to travel regionally

Qualificações

• High school diploma with at least 12 months of relevant work experience.
• Willingness to travel between client locations within a 40-50 mile radius.
• Strong data-driven approach and excellent communication.

Responsabilidades

• Collaborate with management to improve operations using data-driven insights.
• Assist in implementing new customer accounts and service expansions.
• Provide service-oriented engagement with customers, remaining adaptable.
• Own accountability for delivering exceptional service.

Conhecimentos

Customer service

Data analysis

Communication skills

Travel flexibility

Formação académica

High school diploma

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Ricoh in Los Angeles seeks a Multi Site Customer Service Coordinator to support daily operations, coordinate service expansions, and ensure customer-focused delivery across our local client base. You will collaborate with management, assist Field Implementation Managers, and drive improvements through data-driven insights while maintaining a flexible, service-first mindset.

The role requires a high school diploma and at least a year of relevant experience, plus willingness to travel regionally