Multi-Site Customer Success Coordinator

Ricoh; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Ricoh in Miami is seeking a Multi Site Customer Service Coordinator to connect field teams with clients, ensuring smooth service delivery across locations within a 40-50 mile radius. You will support daily ops, assist in implementing new services, and drive a customer-centric culture while collaborating with management to improve processes and performance.

If you enjoy a fast-paced environment and take pride in details, you will help Ricoh maintain exceptional client satisfaction and measurable

Qualifications

• High school diploma and at least 12 months of relevant work experience.
• Will travel between customer locations within a 40-50 mile radius.
• Data-driven and innovative approach with excellent communication and a customer-centric mindset.

Responsibilities

• Collaborate with management to enhance operational processes using data-driven insights.
• Assist in implementing new customer accounts and service expansions with Field Implementation Managers.
• Provide service-oriented engagement and maintain customer focus across interactions.
• Adapt and take accountability in delivering exceptional service.

Skills

Communication

Customer-focused

Data-driven

Education

High School Diploma

Job description

Ricoh in Miami is seeking a Multi Site Customer Service Coordinator to connect field teams with clients, ensuring smooth service delivery across locations within a 40-50 mile radius. You will support daily ops, assist in implementing new services, and drive a customer-centric culture while collaborating with management to improve processes and performance.

If you enjoy a fast-paced environment and take pride in details, you will help Ricoh maintain exceptional client satisfaction and measurable