Multi-Site Customer Service Coordinator (Travel Required)

Ricoh USA, Inc.; Denver (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Paid time off

Job summary

Ricoh USA, Inc. is seeking an Area Customer Service Coordinator in Denver, CO. You will support multiple client sites, deliver on-site services, and coordinate travel between locations to ensure top-tier service delivery.

The role emphasizes strong communication, a service-first mindset, and adaptability, with a monthly travel stipend and mileage/toll reimbursements to support a geographically diverse client base. This is a full-time, on-site position.

Qualifications

• High school diploma with relevant work experience is required.
• Must be able to travel between customer locations within a 40–50‑mile radius.
• Shifts 7am–7pm with possible overtime including weekends; regular use of a personal vehicle.

Responsibilities

• Provide coverage across multiple client sites with high-quality service delivery and operational support.
• Deliver on-site business services including mail/print, hospitality support, front desk coverage, shipping/receiving, and courier coordination.
• Travel locally to support client operations and post office/satellite locations as needed.
• Collaborate with management to improve processes and ensure best practices with data-driven insights.
• Assist in onboarding new customer accounts and service expansions with Field Implementation Managers.
• Maintain a service-first mindset and build positive customer relationships.
• Receive a monthly stipend of $260 to offset travel expenses and reimburse business mileage, parking, and tolls as per policy.

Skills

Customer service

Communication skills

Data-driven

Travel flexibility

Driving

Education

High school diploma

Job description

Ricoh USA, Inc. is seeking an Area Customer Service Coordinator in Denver, CO. You will support multiple client sites, deliver on-site services, and coordinate travel between locations to ensure top-tier service delivery.

The role emphasizes strong communication, a service-first mindset, and adaptability, with a monthly travel stipend and mileage/toll reimbursements to support a geographically diverse client base. This is a full-time, on-site position.