MSP IT Systems Technician — Cloud, Security & Networking

N8Tech LLC; Roswell (NM); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Training and certification support

PTO

Insurance benefits

Modern IT infrastructure

Job summary

N8Tech is seeking an IT Systems Technician in Roswell, NM to manage complex issues, deploy infrastructure, and support client environments within a fast-paced MSP. The role requires independent problem-solving and strong technical skills across Windows, Microsoft 365, and networking.

The successful candidate will work directly with clients, troubleshoot server/workstation/network problems, and contribute to security, backups, and disaster recovery initiatives while mentoring junior technicians

Qualifications

• 3–5+ years experience in IT support or managed services.
• Strong knowledge of Windows operating systems and business networks.
• Experience with Microsoft 365 administration.
• Solid understanding of networking concepts (DNS, DHCP, VPNs, VLANs, firewalls).
• Experience troubleshooting servers, workstations, and network infrastructure.
• Ability to diagnose and resolve issues independently.

Responsibilities

• Troubleshoot and resolve complex workstation, server, and network issues.
• Configure and maintain routers, firewalls, switches, and VPN connections.
• Deploy and support Microsoft 365 environments and cloud services.
• Implement backup, disaster recovery, and cybersecurity solutions.
• Monitor and manage client systems using RMM and alerting platforms.
• Perform system upgrades, migrations, and infrastructure improvements.
• Document systems, procedures, and technical resolutions.
• Provide technical guidance to junior technicians when needed.
• Maintain strong client relationships through professional communication.

Job description

N8Tech is seeking an IT Systems Technician in Roswell, NM to manage complex issues, deploy infrastructure, and support client environments within a fast-paced MSP. The role requires independent problem-solving and strong technical skills across Windows, Microsoft 365, and networking.

The successful candidate will work directly with clients, troubleshoot server/workstation/network problems, and contribute to security, backups, and disaster recovery initiatives while mentoring junior technicians