Systems Administrator — MSP: Windows Server & Cloud Support

ProTech IT Solutions, Inc.; City of White Plains (NY); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health Insurance

Responsible Time Off

401(k) Matching

Job summary

ProTech IT Solutions, Inc. seeks a skilled Systems Administrator to provide exceptional IT support. This role includes remote and on-site client support primarily in Westchester County and New York City, demanding strong troubleshooting and networking skills.

The successful candidate will manage Microsoft Windows Server environments, Office 365, and RMM tools like ConnectWise, while helping to improve client systems and collaborating closely with clients to deliver tailored solutions.

Qualifications

• Minimum 4 years of experience with Microsoft Windows Server.
• Strong troubleshooting and problem-solving skills.
• In-depth knowledge of networking and system administration.
• Excellent communication and organizational skills.

Responsibilities

• Deliver remote and on-site technical support to clients.
• Proactively monitor and maintain client systems.
• Collaborate with clients to understand their IT needs.
• Administer Office 365 environments including user management.

Skills

Microsoft Windows Server

Troubleshooting

Networking

Communication

Organizational skills

Cloud services (Azure, AWS)

Education

College degree in IT or related field

Tools

RMM tools (e.g., ConnectWise)

Microsoft Office 365

Job description

ProTech IT Solutions, Inc. seeks a skilled Systems Administrator to provide exceptional IT support. This role includes remote and on-site client support primarily in Westchester County and New York City, demanding strong troubleshooting and networking skills.

The successful candidate will manage Microsoft Windows Server environments, Office 365, and RMM tools like ConnectWise, while helping to improve client systems and collaborating closely with clients to deliver tailored solutions.